Dear Jan,
As someone who had once operated as a Real Estate Agent in the area, I approached Ryan to sell my investment property in Thornlands based on his reputation and the proven results of L.J. Hooker Cleveland.
I was forced to sell the property due to difficult circumstances and Ryan McCann achieved a result better than other agents had indicted they could without disclosing my personal circumstances.
Kind Regards
Mal Cayley
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Dear Jan
You are an amazing principal. The integrity of L J Hooker through your management has left us with admiration for you. We have told our friends.
First of all you sent us in the mail a great motivational book "Big" when we signed with your agency. Thank you.
Then when we sold and moved into our brand new home, an amazing gift arrived through Bruce of another interesting book on the life of L J Hooker and a gorgeous candle which tones beautifully with our study decor.
If that wasn't enough we received another lovely gift of a book "Welcome Home" one month after we had been in our new house. All of books you had taken the time to write a personal note to us which was so impressive and personal.
Your values have not gone unnoticed and we are aware you work very hard and we have nothing but praise for L J Hooker Cleveland.
Please find enclosed a testimonial of Bruce Douglas whom we admire and are so grateful to him for his spirit of excellence in selling our home and helping us to buy a new one.
Our thanks -
RE: Nyree Ewings
To Whom It May Concern:
This is a short note to let other clients know that Nyree has been one of the best real estate agents we have ever dealt with.
We knew we were dealing with a professional from the moment we met her, from her presentation to preparing our home to come to the market, Nyree approached every aspect of our sale in a professional manner.
Her communication and dealings with us were second to none as she kept us informed every step of the way. Nyree isnt just a salesperson, she is a genuine honest woman who people can put their trust in 110% & can handle sensitive situations likes our sale with respect and care.
If you have Nyree working for you, you know she will get the absolute highest price and best conditions for you she did for us and we have no hesitation in recommending her to anyone selling inside the Redlands area.
Keep up the good work Nyree!
Best Wishes
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Testimonial for Bruce Douglas of L J Hooker Cleveland.
Because of his attributes of being courteous, honest, patient, trustworthy and hard-working, Bruce Douglas has restored our faith in real estate agents!
Bruce first made our acquaintance some years ago. We met him at an open inspection where we were simply trying to get a feel for the house market. He kept in touch with us through his regular newsletters which discussed aspects of the market.
At one point we were thinking of downsizing our yard, so we invited Bruce to evaluate our property for sale. He counselled us that the cost of selling and buying (more than $30,000 - mainly agent's commission and stamp duty) could be avoided by staying put and using the money saved to pay someone to help with the yard work. We were impressed by the fact that Bruce didn't take the opportunity to press for a sale but rather cautioned against it!
When it came to selling our house, we followed Bruce's advice and because of his astuteness in marketing and advertising, we obtained a quick sale in a buyer's market. Bruce also helped us to find the house we're now happily living in. He always returned our calls, graciously going out of his way to assist us, even sometimes out of hours.
Tools he put into our hands to help us with our sale and subsequent purchase were:
* Monthly newsletters evaluation the current market, and with helpful tips:
* Detailed appraisal of our property with comparisons to other homes sold in our area:
* Lists of houses to look at:
* Comprehensive free seller's kit jam-packed with information on sale planning, selling guide and moving tips:
* Valueable advice on what we needed to do to get our house ready for selling:
Thank you Bruce, for navigating us through the turbulent and uncharted waters of selling our house and buying a new one. You did a magnificent job. -
Dear Heather and Ryan
Just a short note to say thank you for your brilliant efforts in selling our home. We are exceptionally pleased with the result & feel you at all times acted in our best interest.
I am also most pleased I saw you when I came to take the listing away from your office. Please tell Jan you saved the day for her and us.
I wish you both all the success you deserve for the future.
Warmest regards
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25th November 2011
Carl and I would like to thank Cherelle Taylor from L.J.Hooker at Cleveland for helping us to sell our house at 10 Durham St Alexandra Hills within two weeks. She was a very competent sales person, always friendly and updated us daily on the progress of the enquiries and subsequent sale of our house. She was honest in her appraisal and we sold within our estimate. We had friends go through on open day and the feed back was brilliant. We recommend Cherelle to anyone having to deal with the stress of selling a house.
We have dealt with a number of agents over the years and Cherelle has proven to be one of the best for reliability and openness and most importantly in getting results!
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Property Management Team
Being overseas and interstate whilst L J Hooker has been looking after the house made it necessary for me to have competent staff looking after the house and that is what I found in you and your team.
Thanks again.
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Property Management Team
I was reading the Australian Property Investor magazine, there is an article talked about how to find a good property manager.
I looked up all the criteria, and realized that YOU are our dream property manager!
Thanks again for doing such a great job all these years! We are very very grateful!
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Dear Property Management Team
We thank you for your friendly and extremely professional engagement with us as tenants.
Your team is always very approachable and understanding and all requests were actioned above and beyond our expectations.